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The proposed changes to our business
In preparation for Brexit we’re making changes to how we do business.
On 19 March 2019 the Scottish Court approved our plans to transfer our customers euro denominated policies from Standard Life Assurance Ltd to Standard Life International dac. The transfer took place on 29 March 2019.
We've made these changes to protect our policyholders. If no changes were made it's likely that as a UK company, Standard Life could be stopped from servicing our European policyholders.
We've let our customers know about our plans
Our Brexit stategy has been designed to meet our customers' needs, to provide them with certainty when they need it.
We'll be communicating with customers to let them know that the Court has approved our plans.
We first wrote to customers in October 2018, sending them a letter and a legal booklet setting out the detailsof our plans:
We've updated our literature
From 1 April you’ll need to use our new Standard Life International dac documentation. These will be readily available on Brokerzone, or you can contact us for a printed supply.
We appreciate that it can take time to complete the application process. So we'll accept applications on old forms for a period of three months.
From the 29 June, if we receive or are holding old forms that are incomplete, for example where we still await documentation or funds, you’ll need to resubmit them on a Standard Life International application form.
Our Brexit strategy has been designed to meet our customers’ needs
We’ve developed customer supports so that we can address any query or concern customers may have.
- Customers can get more information or ask us questions on our dedicated website
- They can also call our dedicated phone team for support +353 1 6397090
Links to previous Adviser updates: